Reviews

Last year, our home was subject to the fires. Our block backs up to Foothill park and was on the news. As a result, we had horrible smoke damage. Service Master was sent out by our insurance company. They did come out promptly, but were only here with a crew of 8, from 9-4, for one day. After they left, our home still smelled like smoke, we could still see soot, etc... we were not pleased. We had one heck of a time getting an accurate job description of what cleaning Service Master had performed. After seeing our neighbors have Redwood Restoration company come out and spend 4-5 days from 9am-4pm, cleaning their homes, and rave about their service, we questioned our service from Service Master even further, with no luck! I then contacted Redwood Restoration. Kurt from Redwood Restoration called me immediately, and met with me. I explained the situation and he tested my home right then and found that our home needed cleaning, we could smell it! Kurt went to bat for us with our insurance company and we got approval for Redwood Restoration to clean our home. They were here 5 days from 9am to 3:30pm, and did a spectacular job! I highly recommend them!!!!!.

Great company to work with! On time with top of the line craftsmanship! Neat and clean job site maintenance throughout the entire process. Impressive customer service!

Professional, efficient, knowledgagle, personable. And their work is great. I had bats roosting in the soffit area on the side of my house and the smell was coming into the home. They packed and stored two rooms and stored the items, removed the bats and guano, replaced soffit, Sheetrock, insullation, did taping, texturing and painting. They had the arduous task of replacing everything. All through this process they cleaned each mess and were constantly concerned of my approval and comfort. And I thought their price was very reasonable for all of the work they did, less than I had expected. Wouldn't hesitate to recommend them ir call them again. Please don't hesitate to contact me for a recommendation.

I called Redwood Restoration upon the recommendation from a friend. They were very courteous, appreciative of having me as a customer, and extremely prompt responding to my problem. They even showed me to save some money!! I highly recommend them!

Kurt at Redwood Restoration came over to bail me out when my basement/living room flooded. They were literally flooded with work after all the recent heavy rains, yet he made some time to fit us in and saved us a lot of money in damages by setting up equipment to slow the flow of water and dry out what had already been soaked. It's terrible if you need these guys, but if you do, they're great!

We found ourselves victims of the storm in Northern CA a couple days ago when our basement started flooding. All of a sudden we had water gushing in at a rate we could barely keep up with. We just bought new living room furniture (our basement is our living room) and were desperately trying to keep the water at bay. One of our close friends knows Kurt from way back and gave him a call to see if he could come help us. Within 20 minutes he was at our front door with his equipment and had it set up quickly. I almost cried tears of joy! He knew exactly what to do and has since made another visit to help air our the carpets a bit more as well as the steps which have wood underneath the carpets. I couldn't praise his company and his team more for their promptness, professionalism and kindness.